Global Partner Operations Manager

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Job Description

Who We Are

Having surpassed $250M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights.


At AuditBoard we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row as ranked by Deloitte!

Why This Role is Exciting

We are seeking an intelligent, coachable, hard-working, and driven professional to help guide and shape a world-class partner organization. As Global Partner Operations Manager, you will be responsible for partnering with key stakeholders to roll out a formal partner program and manage the operational cadence and heartbeat of our alliance motion. Our partners include some of the most prestigious accounting and consulting firms, strong mid-market and emerging players, and global service providers. A successful candidate will have experience working closely with our GTM teams to ensure the success of our partnerships by building and maintaining relationships, developing strategies, and executing operational plans. This role reports to our Director of Alliances GTM and Operations.

Key Responsibilities 

  • Drive the partner operations strategy underpinning our global alliance's program 

  • Enhance our “Partnerships OS,” including CRM infrastructure and Partner Portal/PRM; leveraging AI and automation where possible to increase efficiency

  • Utilize data-driven insights to identify focus areas for revenue growth and top-of-funnel generation across the alliance's business

  • Lead the structuring and launch of a formal partner program in collaboration with key stakeholders in alliances and marketing, ensuring an exceptional partner experience.

  • Design and deliver dashboards/analytics to track partner KPIs and deliver performance data to both partners and AuditBoard sales leaders

  • Establish guardrails to ensure compliance with contractual and financial obligations, including partner agreements, renewals, and commissions.

  • Foster strong relationships with operational counterparts across marketing, legal, finance, sales, enablement, revenue operations, and systems teams.

  • Collaborate with field leadership and partner enablement to define RoEs for partner collaboration, and educate internal teams to ensure seamless adoption

Attributes for a Successful Candidate

  • 5–8 years of proven experience in partner, revenue, or GTM operations within Enterprise SaaS companies

  • Demonstrated thought leadership in partner operations, with the ability to leverage past experience and knowledge to guide innovation at AuditBoard

  • Skilled at analyzing KPIs/metrics and translating insights into revenue opportunities or actionable recommendations for initiative prioritization

  • Track record of success managing complex, cross-functional rollouts, delivering results in fast-paced environments, and effectively reprioritizing as needed

  • Strong interpersonal, communication, and persuasive skills, with the ability to build and maintain relationships at all levels of an organization

  • Demonstrated understanding of alliance go-to-market strategies, channels, and/or structuring new commercial models with partners

  • Hands-on experience scaling Partner Portals/PRMs and developing robust partner programs

  • Familiarity with sales technology platforms; expertise in Salesforce (SFDC) and Tableau is required, while experience with a combination of Zinfi Partner Portal, Marketo, Gainsight, and Highspot is recommended

  • Bachelor’s degree in business, operations, or a related field; MBA or consulting experience

Perks*

  • Launch a career at one of the fastest-growing SaaS companies in North America!

  • Live your best life (LYBL)! $200/mo for anything that enhances your life

  • Remote and hybrid work options, plus lunch in the Cerritos office

  • Comprehensive employee health coverage (all locations)

  • 401K with match (US) or pension with match (UK)

  • Competitive compensation & bonus program

  • Flexible Vacation (US exempt & CA) or 25 days (UK)

  • Time off for your birthday & volunteering

  • Employee resource groups

  • Opportunities for team and company-wide get-togethers!

*perks may vary based on eligibility/location

Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including: employee data, customer data, company financials, and proprietary product information.

 

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