Social Media and Communications Specialist (Remote)

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Job Description

Who We Are

Having surpassed $200M ARR and continuing to grow rapidly, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights.


At AuditBoard we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the fifth year in a row as ranked by Deloitte!

Why This Role is Exciting

Does going hands-on with social media to drive brand engagement and affinity drive you? Come help shape the social media presence of one of the fastest-growing tech companies in North America! You’ll have the opportunity to craft impactful social media narratives and campaigns as part of a dynamic integrated communications team focused on driving global awareness across the full spectrum of owned and earned channels. You’ll help share the news of our exciting growth and innovative products, including AI-powered risk management solutions.

At AuditBoard, we give risk management pros the tools to address global systemic challenges such as cybersecurity, sustainability, corporate fraud, and more. This is not your typical B2B tech company - the platform we’ve built has a real-world impact that ties into some of the most consequential challenges of our era.

Key Responsibilities:

  • Write and develop impactful social media content and publish according to social media plan.

  • Generate, edit, publish, and share content daily (original text, images, and video).

  • Build meaningful connections with customers, strategic targets, partners, and industry influencers through thoughtful dialog and messaging.

  • Maintain company social media pages and profiles.

  • Moderate user-generated content and messages appropriately, based on company and community policies.

  • Contribute to the development of the company’s social media marketing plan and editorial calendar.

  • Track and analyze social media program performance to provide insight into the management of trends and results; utilize this information to positively affect future outcomes.

  • Collaborate with other departments to manage company reputation, coordinate promotions, and increase reach.

  • Assist with crisis management, bad reviews, and negative news communications.

Attributes for a Successful Candidate:

  • Bachelor’s degree or equivalent in marketing, communication, journalism, or related field.

  • 3+ years of experience in digital marketing and social media (content marketing experience is a major plus). 

  • Exceptional writing skills.

  • Strong familiarity with the business applications of social media platforms (Facebook, Twitter, YouTube, LinkedIn, etc.)

  • Experience with social media tools such as SproutSocial.

  • Knowledge of project management and web design best practices.

  • Experience with light video editing for social media content.

  • Understanding of social media metrics; able to interpret the results and take action to increase the effectiveness of social media campaigns.

  • Self-motivated team player. 

  • Collaborative and open-minded, able to work effectively with cross-functional teams.

  • Respectful in communication and interactions, fostering a positive team environment.

  • Receptive to constructive feedback with a growth-oriented mindset.

  • Resilient in managing a high-volume workload, thriving in a fast-paced, dynamic environment.

Perks*

  • Launch a career at one of the fastest-growing SaaS companies in North America!

  • Live your best life (LYBL)! $200/mo for anything that enhances your life

  • Remote and hybrid work options, plus lunch in the Cerritos office

  • Comprehensive employee health coverage (all locations)

  • 401K with match (US) or pension with match (UK)

  • Competitive compensation & bonus program

  • Flexible Vacation (US exempt & CA) or 25 days (UK)

  • Time off for your birthday & volunteering

  • Employee resource groups

  • Opportunities for team and company-wide get-togethers!

*perks may vary based on eligibility/location

Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including: employee data, customer data, company financials, and proprietary product information.

 

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