Digital Programs Specialist (Temp)
Job Description
Who We Are
Having surpassed $200M ARR and continuing to grow rapidly, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. Nearly 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights.
At AuditBoard we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the fifth year in a row as ranked by Deloitte!
Why This Role is Exciting
AuditBoard is seeking a Digital Programs Specialist in a contractor capacity to support the Digital Programs team in the creation, management, and execution of digital outreach programs. This role will play a key part in a broad range of efforts that help us effectively engage with our customers digitally with the goal to drive product adoption and enablement.
Key Responsibilities
- Assist in the the planning, operations, execution, and monitoring of digital programs inclusive of email campaigns and customer live events
- Coordinate with cross-functional teams to ensure a smooth execution of tasks
- Analyze data to identify trends, gain actionable insights, and inform decision-making processes
- Prepare and maintain reports on progress, performance, and key results for the digital program initiatives
- Set up a light-weight project management structure and cadence to enable the team to effectively manage new and on-going projects
- Help maintain team and project documentation to facilitate communication within the team, with cross-functional teams, and with stakeholders
Attributes for a Successful Candidate
- Bachelor’s degree in Marketing, Business, or a related field
- Minimum of 2 years of experience in a Customer Success, Customer Experience, or Marketing role ideally at a SaaS company
- Proven experience in project management and proficiency in project management tools (Monday.com preferred)
- Proficiency in reporting using tools such as Excel, G Sheets, and Tableau (nice to have)
- Detail-oriented with strong analytical, organizational, and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and work collaboratively in a fast-paced environment
- Nice to have: Proficiency in using marketing automation tools and/or customer success tools
- Launch a career at one of the fastest-growing SaaS companies in North America!
- Live your best life (LYBL)! $200/mo for anything that enhances your life
- Remote and hybrid work options, plus lunch in the Cerritos office
- Comprehensive employee health coverage (all locations)
- 401K with match (US) or pension with match (UK)
- Competitive compensation & bonus program
- Flexible Vacation (US exempt & CA) or 25 days (UK)
- Time off for your birthday & volunteering
- Employee resource groups
- Opportunities for team and company-wide get-togethers!
*perks may vary based on eligibility
Please note: background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data including: employee data, customer data, company financials, and proprietary product information.
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