Premium Support
Maximize platform value today while preparing for what’s next
Unlock a Higher Level of Support
Go beyond standard support with our Premium Support offering. Designed for customers with multiple admins and modules that generate high-volume, time-sensitive tickets, Premium Support provides a specialized team and priority routing to ensure your issues are resolved quickly. With target response times under 4 hours, 24/7 coverage for critical incidents, and same-day, 1:1 support meetings, you can rely on our dedicated team to keep your operations running smoothly.
Available at an additional cost.
Value delivered with premium support
<4 hour ticket response for named contacts per module- 24/7 support for priority 1 and 2 outages and incidents
- Instance-specific technical support from AuditBoard's Premium Support team
- Same-day, 1:1 support meetings during AuditBoard business hours
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