In our Spotlight on Success series, Robert Johnson, Director of Internal Audit & CAE of SPX FLOW, and Hejal Patel, Americas Internal Audit Manager at SPX FLOW, share how they approached implementing AuditBoard as an opportunity to elevate and strengthen internal audit methodology.
SPX FLOW is a producer of process technologies that perform mixing, blending, fluid handling, separation, thermal heat transfer, and other activities across a wide variety of nutrition, health and industrial markets. Hear how Robert and Hejal brought their experience with a mature AuditBoard environment at a previous employer to create efficiencies as SPX FLOW was building out their use of the platform, including:
- Leveraging multiple AuditBoard modules — SOXHUB, OpsAudit, and RiskOversight — together to drive consistency across activities.
- Centralizing documentation in a single source of truth to create a one-stop shop for audit.
- Receiving positive feedback for streamlining communication between the audit team, internal stakeholders, and external auditors.
Tell us about your experience with AuditBoard’s platform both at SPX FLOW and your previous employer.
“AuditBoard is a solution that we’re really excited about. When I took on my role at SPX FLOW a little over a year ago, I came into an organization when it was just two or three months into implementing the AuditBoard solution. It was a benefit that Hejal and I came in with AuditBoard experience, having implemented it at our previous employer.” – Robert Johnson, Director of Internal Audit & CAE at SPX FLOW
“We come from an organization where the AuditBoard instance was fairly mature. They’d been using it for a couple of years, so we’ve seen what good looks like. We’re just starting out our journey now with SPX FLOW and AuditBoard — building towards that level, and then enhancing it as well.” – Hejal Patel, Americas Internal Audit Manager at SPX FLOW
How has implementing a connected risk platform enabled SPX FLOW to achieve consistency across activities?
“It was very important for me to make sure that we focused on consistency, and AuditBoard delivered that solution for us. We had the opportunity to come in and move some things around from a methodology perspective, and build how we wanted to see our audits executed into the different modules, specifically OpsAudit.” – Robert Johnson, Director of Internal Audit & CAE at SPX FLOW
How have you leveraged AuditBoard to streamline how you work with your external auditors and the business?
“The feedback that we’ve obtained from our external auditors… is that it’s making the process easier for things like ELCs, ITGCs, and other assessments that they want to know about. We can just give them access to relevant documents, and they can go into AuditBoard and take a look at the information that has already been aggregated — very simple. If they have any follow up questions, they reach out and we can solve it with a quick meeting. The feedback that we’ve received, not only from our stakeholders, but from our external audit partners has been really good.” – Hejal Patel, Americas Internal Audit Manager at SPX FLOW
How has centralizing documentation in a single source of truth empowered your team?
“We look at AuditBoard as being solution-driven software that houses everything that we need as an audit function. It’s a one-stop shop for us. In today’s world, we’re all trying to simplify our processes, right? To me, AuditBoard really illustrates that solution-making ability to provide every resource we need right at our fingertips.” – Robert Johnson, Director of Internal Audit & CAE at SPX FLOW
