How Uber Optimized Net Value and Empowered Front-Line Owners

In the latest installment of our Spotlight on Success series, Dominique Vincenti (Global Head of Internal Audit) at Uber shares how her team leverages technology to drive its value-centric auditing approach. 

Hear how Uber’s internal audit team empowered front-line team ownership and bolstered accountability, including:

• Leveraging technology to optimize net value and empower front-line owners
• Seamlessly implementing solutions that unleash value and identify what will matter most tomorrow
• Utilizing technology to balance value creation and value protection

Dominique Vincenti shares how Uber has leveraged technology to drive their value-centric auditing approach.

Describe your approach to audit at Uber. 

At Uber, we empower movement. The internal audit team at Uber does that with technology, driven by our value-centric auditing approach. What we care about is the balance between value creation and value protection. We see our role as supporting management and the board in optimizing the net value that Uber creates. 

How does connected risk play into your internal audit role?

The internal audit team is trying to cooperate with the whole organization. Internal audit isn’t about pushing back – it’s really about pushing forward. When you look at the Uber app, countless departments, from engineers to product leaders to finance – came together to make this happen. Connected risk means that if we want Uber’s service to be flawless, there are a lot of puzzle pieces that have to perfectly fit together.

How would you define the role of internal audit?

Internal audit is here to make sure that the company is well-governed. At the end of the day, we’re here to remind our leaders to stay accountable. Our job is to make sure that the organization has the right balance of roles and responsibilities. Then, we’ve done our job and front-line ownership is stronger. 

As internal auditors, we really try to balance human connection with the power of harnessing data. Uber is so data-rich that we’re on a good path of identifying what matters most tomorrow and unleashing value to help the company be better.